Smart Serve
Smart Serve
Overview
The Smart Serve Responsible Alcohol Beverage Service Training Program is approved by the Alcohol and Gaming Commission of Ontario (AGCO) as a server training program for the Ontario hospitality industry. Smart Serve is a dedicated advocate for responsible alcohol service. Anyone who serves or handles alcohol in a licensed establishment in Ontario must be certified by Smart Serve.
Learning Outcome
Upon completion of this program participants will have a clear understanding of:
- The Liquor Licence Act and Regulations
- Responsibilities and rights of the server, door/security staff, manager, owner and occupier
- A standard drink, Blood Alcohol Concentration and signs of intoxication
- Age identification
- Assessing and monitoring guests
- Preventing intoxication and dealing with intoxicated guests
- Handling potentially dangerous situations
Certification
Upon a passing grade all participants will be issued a wallet size ID card which administered by Smart Serve Ontario